Delivery & Returns

ROYAL MAIL STRIKES

Royal Mail are striking across different departments during October, November and December.

This is going to delay orders dispatched throughout these months so there may be a longer wait time once your order has been dispatched.

There will be no Royal Mail collections from us or deliveries to you on the following dates:

November:
Wednesday 30th November

December:
Thursday 1st December
Friday 9th December
Sunday 11th December
Wednesday 14th December
Thursday 15th December
Friday 23rd December
Saturday 24th December

We’ll continue to process and make your orders as normal, ensuring as many orders are dispatched as soon as possible before and after these dates.

We thank you for your understanding and patience with these external shipping delays. If you have any questions about placing an order with us or would like to track your order, please get in touch at hello@celebratin.co.uk

WHERE DO WE SHIP TO?

We ship worldwide, please read on for more information.

DISPATCH TIME

All orders are processed and dispatched within 24 hours (Monday - Friday). Our warehouse is closed during the weekend so any orders placed on a Saturday or Sunday, will be processed when we re-open on Monday.

If you're looking to place an order for UK next day delivery, this will need to be ordered before 2pm Monday - Friday.

DELIVERY COSTS

Standard UK delivery is FREE for all orders over £25.

For all other UK orders, delivery starts from £2.95.

Express Next Day Delivery costs £5.95 and is available on all of our items (including personalised orders) placed by 2pm Monday – Thursday (excluding public holidays for England). 

Saturday Delivery costs £8.95 and is available on all of our items (including personalised orders) placed by 2pm Friday (excluding public holidays in England).

If you have any specific delivery requirements, please call us on +441514240126 and we'll do our best to help.

NON-MAINLAND UK DELIVERY

Delivery to non-mainland UK (including the Highlands & Islands of Scotland, Northern Ireland and other offshore UK islands) costs the same as mainland UK delivery, but you should allow an additional 2-3 days for your order to arrive.

INTERNATIONAL DELIVERY

Please note: Those in Europe may now pay additional local charges to receive goods following the UK’s exit from the European Union on 1st January 2021. Please check with your local customs authorities. Payment of any fees would need to be paid by the recipient to receive their goods and we cannot be held responsible. 

International Delivery is by Royal Mail International Tracked post and generally takes 5-7 days to Europe and 7-10 days to the Rest of the World. 

INTERNATIONAL DELIVERY COSTS

Europe (5-7 working days) – £10.95

Rest of world (7-10 working days) – £13.95

Your order will be delivered by Royal Mail’s approved partner in your country.

We also offer an express courier service with DHL (delivered within 3 days).  Please get in touch at hello@celebratin.co.uk and we'll do our best to help.

RETURNS AND EXCHANGES